Shipping and Delivery
FREE Standard delivery - 2 to 9 business days depending on your location
via UPS, USPS, DHL depending on weight class
2 Day shipping - $25 via UPS (with 2pm cut off)***
Overnight shipping - $35 via UPS (with 2pm cut off)***
Hawaii and Alaska - additional shipping fee may apply***
Flat rate of $30 - 4 to 7 business days via DHL Express***
The boring, but important stuff...
We’ll ship your order within 1-2 business days from purchase date, this applies to Free shipping, Hawaii, Alaska and International orders.
If you have chosen 2-day shipping or Overnight shipping, your order will ship out the same day if placed before 2PM EST on a business day. Otherwise, it will be dispatched the next business day. Note: This does not include weekends or holidays
Bought during a sale or over Christmas? Please allow up to 5 business days for your order to be shipped.
If your parcel is returned to us due to an incorrect address or marked unclaimed, a new shipping fee will apply for redelivery of your order.
***Hawaii and Alaska - an additional fee of $5-$10 may apply on top of the published shipping fees
Your parcel may be subject to customs duties, taxes and clearance. This may vary for each country and any charges will be paid by you.
If your Freddy order is delayed, missing or damaged in shipment, we recommend calling your local courier and quoting your tracking number. Delays in delivery due to unforeseen circumstances, such as natural disasters, delivery company strikes or custom clearance issues are beyond the control and responsibility of Freddy. If you need any assistance, contact us at email@example.com