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Shipping and Delivery

Business as usual at Freddy, we are experiencing zero delays with online orders. Our dispatch centers are operating as normal. Postal services are also 100% operational and majority of orders are arriving on time, in some cases, some delay maybe experienced due to the current social distancing procedures and challenges of the pandemic.

We are offering free standard shipping within USA on all orders and 30 day returns so you can shop with ease.

USA


FREE Standard delivery  - 2 to 9 business days depending on your location
via UPSMI***
 

2 Day shipping - $25 via UPS (with 2pm cut off)***

Overnight shipping - $35 via UPS (with 2pm cut off)***

Hawaii and Alaska - additional shipping fee may apply***

 

International

Flat rate of $30 - 4 to 7 business days via DHL Express***

 

The boring, but important stuff...

Dispatch

We’ll ship your order within 1-2 business days from purchase date, this applies to Free shipping, Hawaii, Alaska and International orders. 

If you have chosen 2-day shipping or  Overnight shipping, your order will ship out the same day if placed before 2PM EST on a business day. Otherwise, it will be dispatched the next business day. Note: This does not include weekends or holidays

Bought during a sale or over Christmas? Please allow up to 5 business days for your order to be shipped.

We ship from Nevada. If your order or some items in your order are unavailable in our warehouse, we may ship from Miami store.

If your parcel is returned to us due to an incorrect address or marked unclaimed, a new shipping fee will apply for redelivery of your order.

***For standard delivery shipped via UPSMI, the shipping journey starts with UPS, they pick up your Freddy order from our Nevada warehouse, once the parcel arrives your local state of destination, USPS then takes over in the final delivery. The tracking number that starts with #9 is traceable in both UPS and USPS websites. If your UPS tracking number starts with 8 or 1Z, you will find the tracking number that starts with #9 by clicking the "more details" portion of the UPS tracking page.

***Hawaii and Alaska - an additional fee of $5-$10 may apply on top of the published shipping fees


International
Your parcel may be subject to customs duties, taxes and clearance. This may vary for each country and any charges will be paid by you. 

Help
If your Freddy order is delayed, missing or damaged in shipment, we recommend calling your local courier and quoting your tracking number. Delays in delivery due to unforeseen circumstances, such as natural disasters, delivery company strikes or custom clearance issues are beyond the control and responsibility of Freddy. If you need any assistance, contact us at support@freddystore.com